Privacy Policy

User terms & conditions

Mepass ("Event Company," "we," "our," or "us") values your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you access our website and related services ("Services"). By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.

  1. Account Creation and Use

    2. Personal Information

    This includes any information that can identify you, such as your name, email address, phone number, and payment details. We collect only the essential Personal Information needed to deliver and improve our Services.

    Non-Personal Information

    We also collect non-personal data, such as usage statistics, which cannot identify you individually. Personal Information may be anonymized to create non-personal data, allowing us to gain insights without revealing your identity.

  2. Use of Your Information

    3. We use your information for the following purposes:

    • To facilitate event scheduling and networking for participants
    • To process transactions, fulfill your requests, and manage your account
    • To send important notifications, invoices, and promotional messages
    • To keep you informed about updates, news, and offers related to our Services

    We may process Personal Information as permitted or required by law, and all Mepass employees are obligated to maintain the confidentiality of your data.

  3. Legal Basis for Processing

    4. In compliance with the General Data Protection Regulation (GDPR), we process Personal Information based on the following legal grounds:

    • Consent (GDPR Art. 6(1)(a)): When you give explicit consent for processing your data for specific purposes.
    • Contractual Necessity (GDPR Art. 6(1)(b)): To fulfill contractual obligations, such as providing our Services.
    • Legal Obligations (GDPR Art. 6(1)(c)): To meet legal requirements, including tax obligations.
    • Vital Interests (GDPR Art. 6(1)(d)): To protect your or another person’s vital interests in exceptional cases.
    • Legitimate Interests (GDPR Art. 6(1)(f)): To pursue our legitimate business interests, such as marketing, provided these interests do not override your privacy rights.
  4. Data Collection and Retention

    5. We collect data when you interact with our Services, including when you sign up for our newsletter. Mepass retains Personal Information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

  5. Cookie Policy and Tracking Technologies

    6. Mepass uses cookies and similar tracking technologies to enhance your experience, analyse usage patterns, and improve our Services. You can manage your cookie preferences through your browser settings. For more information, please review our [Cookie Policy].

  6. International Data Transfers

    7. We may transfer your Personal Information to other countries, including those outside the European Economic Area (EEA). When doing so, we ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data in compliance with international data protection standards.

  7. Third-Party Sharing and Hosting

    8. Mepass does not share your Personal Information for direct marketing without your consent. We may engage trusted third-party service providers to help operate and enhance our Services (e.g., payment processors, analytics providers). These partners only access Personal Information as necessary to perform their functions and are bound by confidentiality obligations.

    In specific circumstances, such as mergers, acquisitions, or legal obligations, we may share Personal Information to comply with legal requirements or execute our Terms of Service. We may also share aggregated or anonymized data with business partners, advertisers, or for other lawful purposes.

  8. Data Security

    9. We use industry-standard technical and organisational measures to protect your information from unauthorised access or disclosure. Only authorised personnel and partners have access, and all access is password-protected. While we strive to secure your data, please note that absolute security on our servers cannot be guaranteed.

  9. Your Rights and Contact Information

    10. Access and Correction: You have the right to access and correct your Personal Information. Contact us if you need to update or delete inaccurate or outdated information.

    Right to Erasure and Restriction: You may request deletion of your data from our records. We will comply unless a legitimate reason requires us to retain it. While we will make every effort to completely delete your data, complete removal from all systems may take time due to backup procedures.

    Data Portability: You have the right to receive a copy of your Personal Information in a structured, commonly used format.

  10. Children's Privacy

    11. Our Services are not intended for children under the age of 16. We do not knowingly collect or process information from children. If we discover that we have inadvertently collected data from a minor, we will promptly delete it. Please contact us if you believe we may have gathered information from a child.

  11. Data Breach Notification

    12. In the unlikely event of a data breach that may affect your rights or freedoms, we will promptly notify you and relevant authorities as required by data protection laws. Our notification will include the nature of the breach, potential consequences, and the measures we are taking to address it.

  12. Third-Party Links

    13. Our Services may contain links to third-party websites or services that are not governed by this Privacy Policy. We encourage you to review the privacy policies of these external sites as we are not responsible for their data practices.

  13. Automated Decision-Making and Profiling

    14. Currently, Mepass does not use automated decision-making or profiling processes that may impact your rights. If we implement any such activities in the future, we will notify you and obtain your consent where required by law.

  14. Changes to This Privacy Policy

    15. Mepass may update this Privacy Policy periodically. We encourage you to review it regularly. Any changes will be posted on this page, and we will notify you if significant updates are made.

  15. Contact Us

    16. If you have any questions regarding this Privacy Policy or wish to exercise any of your rights concerning your data, please contact us at 9099060633

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